18.07°N 63.08°WMarigot, Saint-Martin
Questions, answered plainly.
Every question is listed here. Pick one and it opens with its answer.
Using it
What is Caribbein?
Caribbein builds the app and OS platforms that let islanders discover, book, and connect with each other, and with visitors, for everyday life, not just vacation spend.
For you, that is the Caribbein app for island life. For the businesses you book, it is free software to run their day. We are a Caribbean company based in Saint-Martin (97150), French West Indies: not a Silicon Valley company doing Caribbean tourism, a Caribbean company doing its own software.
Is it just for tourists?
No. Locals booking locals comes first: a ride, a plumber, a class, a table, a fifth player for tonight’s game. The taxi driver filling an empty seat for a neighbour. The yoga instructor picking up students on the next island over.
Visitors use the same app, and find what is genuinely around them instead of the same four sponsored results. Tourism is welcome fuel. The island is the point.
How do I get the app?
There is nothing to download from an app store. Caribbein is a web app: it runs in your phone’s browser, and you can add it to your home screen like any other app.
Look around the app at app.caribbein.fr/app.
What can I do in it?
Island life runs on a dozen WhatsApp groups and a cousin who knows a guy. We love the cousin. We put the rest in one place:
- Rides Book a taxi around the island.
- Charters Book a boat for the day.
- Stay Villas, rooms and rentals.
- Dining Restaurants and reservations.
- Wellness Spas, gyms and studios.
- Events What is on tonight, and this weekend.
- Market From the farmer, fisher and maker up the road.
- Tours Dive trips, sailing, guided visits.
- Home services The plumber, the electrician, the tutor.
- Jobs Full-time work, or just a Saturday shift.
- Community Meet people nearby.
- Island projects See what islanders are proposing.
- Family Short daily exercises for the school years, written for the adult holding the phone and following the official programme.
- Bus Find a seat, check the route.
- Quests The island as a game board, with rewards at partner spots.
- Logbook Track what you have booked and done.
- Ask Caribbein Ask a question, get a local answer.
Sections open island by island, as local providers join.
Where does it run?
Saint-Martin, Sint Maarten, Saint-Barthélemy, Anguilla, Saba and every island across the Caribbean. Choose yours.
The catalogue keeps growing. We keep searching for more businesses on every island.
Who can propose a project?
20% of our commissions are set aside for local projects. Propose yours.
Any resident, association or school on a Caribbean island.
Which languages?
The app and the marketplace work in English, French and Spanish. Write to us in any of the three.
How do I reach you?
Write to welcome@caribbein.fr. It is one inbox for everything, answered from Saint-Martin. Or use the contact page.
Paying
Is it free to use?
Yes. The system, the app and the website are free to use.
How do I pay?
The provider confirms the exact price with you before anything is paid.
Your data
Is my data sold?
Never the person. Your identity stays private, full stop.
To fund operations, we sell anonymised, aggregated insight: location patterns, activity types, demographics. That boundary is written into the terms of use, where you can hold us to it. Read the privacy policy.
Can I see or delete my data?
Yes. Under the GDPR you can ask for a copy of your data, have it corrected or erased, and withdraw your consent at any time.
Write to welcome@caribbein.fr and we answer within one month. The privacy policy has the details.
For businesses
Every answer for businesses is on For businesses.
I run a business. What does it cost me?
The system, the app and the website are free to use.
No subscription. No setup fee. We only earn when we bring you a booking, and bookings you bring yourself cost nothing.
Your own customers and your own contacts stay yours.
How do I put my business on Caribbein?
Claim your listing at app.caribbein.fr/claim. Questions on the way: welcome@caribbein.fr.
Careers
Open seats are on Careers.
Are you hiring?
The open seats are on the Careers page, with what each one is, where it is based and how to apply. We only list seats that are really open, and we hire slowly and on purpose.
What is the work?
Depending on the role, product, engineering, operations or design: you work on the app, on the free tools we give every local business, or on the day-to-day running of one island.
The loop is the same either way: talk to the people who use it, find out what they need, and ship what makes their week easier.
- No engagement treadmill. The measure is whether a provider earned more and worked less, not time on screen.
- Built on the islands. A Saint-Martin company, not an overseas head office deciding for places it has never been.
- You see the economics. The numbers, the decisions and the hard parts are shared, not hidden.
How do you work?
- Scrappy, but deliberate. Fast when speed matters, slow when getting it wrong would cost someone their livelihood.
- User-obsessed. We build what islanders need, proven by use. The provider on the ground is right more often than we are.
- Transparent by default. We show our work, name our numbers and admit mistakes out loud.
- Long-term thinking. The economy our kids inherit, not a chart before an exit.
- Trust the mission. When in doubt, return to it.
We help everyone we can, and we grow with the islands, not on top of them. More on About.
Can I write to you when no role is open?
Yes. Tell us who you are, where you live and what you would build. We read every note and keep it for when the right seat opens.
It opens your email app with those three lines ready to fill in, addressed to welcome@caribbein.fr.
Press
I am writing about Caribbein. Where do I start?
The press page has the fact sheet, the boilerplate and the mark. Logos and lockups are on request at welcome@caribbein.fr.